All matches are generated randomly.
Once you’re registered, the wait time before you’re matched with a doctor depends on:
- how many doctors have signed up to take new patients; and
- how many people are looking for a match.
Once matched, we will notify you and your matched doctor by mail. Family members will each receive a letter in the same envelope.
Bring each letter to your family member’s first appointment with their matched doctor.
You or your family member can decline the match by signing up again for a new match.